Privacy Policy

Last updated: September 30, 2026

NC Barbershop respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you use our online booking services, contact us, or choose to receive messages from us.

1. Information We Collect

We may collect information you provide when booking an appointment or contacting us, including:

Your name.
Your telephone number and email address.
Appointment details and booking notes.
Information you provide in customer-service inquiries.
Your messaging preferences, SMS consent, and opt-out requests.

Please do not include sensitive personal information in booking notes or messages unless it is necessary for your request.

2. How We Use Your Information

We use your information to:

Schedule, manage, confirm, reschedule, or cancel appointments.
Send appointment confirmations, reminders, and related service updates.
Respond to questions and provide customer support.
Maintain booking records and communication preferences.
Operate, protect, and improve our booking and customer-service processes.
Meet applicable legal obligations.

Providing a telephone number or booking an appointment does not, by itself, constitute consent to receive marketing text messages.

3. SMS Communications

When you expressly consent to receive SMS messages from NC Barbershop, we may send booking confirmations, appointment reminders, scheduling changes, and responses to customer-service inquiries.

Message frequency varies depending on your appointments and customer-service interactions.
Message and data rates may apply.
Reply STOP to opt out of SMS messages at any time. You may receive a final message confirming your opt-out.
Reply HELP for assistance, or contact us through our Contact page.
Consent to customer-care text messages does not authorize unrelated marketing or promotional text messages. Any marketing SMS program requires separate consent.
Consent to marketing text messages is not a condition of purchasing services.

We honor SMS opt-out requests and do not send further messages through the opted-out program unless you provide valid renewed consent.

4. Mobile Information and Messaging Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for their marketing or promotional purposes.

We do not sell, rent, or transfer your mobile number or SMS consent to another business for its own messaging program.

We may provide limited information to service providers that act on our behalf, such as booking software providers and SMS delivery providers, solely as necessary to operate our booking services, deliver messages you consented to receive, and provide customer support. These providers are not authorized to use your mobile information or messaging consent for their own marketing or promotional purposes.

5. Other Information Sharing

We do not sell or rent your personal information.

We may share information with service providers only as reasonably necessary to provide and support our services. We may also disclose information when required by applicable law or valid legal process, or when reasonably necessary to protect our customers, our services, or our legal rights.

These limited disclosures do not authorize third parties or affiliates to use your mobile information or SMS consent for marketing or promotional purposes.

6. Information Security and Retention

We use reasonable safeguards designed to protect personal information against unauthorized access, use, or disclosure. No method of electronic transmission or storage is completely secure.

We retain personal information only as reasonably necessary to manage appointments, provide customer service, maintain consent and opt-out records, and meet applicable legal or recordkeeping obligations.

We may retain limited opt-out information to ensure that we continue to honor your request not to receive messages.

7. Your Choices and Requests

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and recordkeeping requirements.

To stop receiving SMS messages, reply STOP. For other privacy or communication-preference requests, use our Contact page.

8. Changes to This Policy

We may update this Privacy Policy when our practices or applicable requirements change. Updates will be published on this page with a revised “Last updated” date.

9. Contact Us

For privacy questions, requests concerning your personal information, or assistance with our messaging program, contact NC Barbershop through our Contact page.

For appointment policies and messaging terms, see our Terms and Policies.