Appointment Rules & Policies

Last updated: September 30, 2026

To ensure a smooth and pleasant experience for all clients, please review our guidelines:

Punctuality: Please arrive 5-10 minutes before your scheduled appointment time.
Cancellations & Rescheduling: If you must cancel or change your booking, please give us at least 24 hours notice.
Late Arrivals: Arrivals more than 15 minutes past the start time may require rescheduling to avoid delaying subsequent clients.
No-Shows: Repeated missed appointments without prior notice may require advance payment for future bookings.
Atmosphere: We strive to maintain a calm, welcoming environment. Please silence mobile phones during your visit.

SMS Terms & Conditions

1. Program Description

The NC Barbershop Customer Care SMS Program provides text messages related to your appointments and customer-service requests.

When you expressly consent to receive these messages, NC Barbershop may send:

Booking and appointment confirmations.
Appointment reminders.
Scheduling changes, rescheduling notices, and cancellation updates.
Responses to your questions and related customer-service communications.

This customer-care program does not include unrelated promotional or marketing messages.

2. Consent

By selecting the SMS consent checkbox in our booking form or otherwise expressly opting in to this program, you agree to receive customer-care text messages from NC Barbershop at the mobile number you provide. Messages may be sent using automated technology.

Providing your telephone number alone does not constitute SMS consent. Customer-care SMS consent does not constitute consent to receive marketing messages.

Any marketing SMS program requires separate consent. Consent to marketing text messages is not a condition of purchasing services.

3. Message Frequency and Charges

Message frequency varies based on your appointments, scheduling changes, and customer-service interactions.

Message and data rates may apply. Your mobile carrier may charge you for messages according to your plan. Contact your carrier for details.

4. Opting Out

You may opt out of this SMS program at any time by replying STOP to a message from NC Barbershop.

After you send STOP, you may receive one final text confirming that you have been unsubscribed. You will no longer receive messages through this program unless you provide valid renewed consent.

Opting out of SMS messages does not automatically cancel an existing appointment. To cancel or reschedule, please contact NC Barbershop directly.

5. Help and Customer Support

Reply HELP to a message for assistance.

You may also contact NC Barbershop through our Contact page for messaging support, appointment questions, or assistance with communication preferences.

6. Message Delivery

SMS delivery depends on your mobile carrier and network availability. Messages may be delayed or undelivered.

Carriers are not liable for delayed or undelivered messages.

Do not rely solely on SMS reminders to keep track of your appointment time.

7. Privacy

Your personal information is handled as described in our Privacy Policy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with third parties or affiliates for their marketing or promotional purposes.

Service providers may process limited information on our behalf only as necessary to operate and support the messaging program, as explained in our Privacy Policy.

8. Changes to These Terms

We may update these terms as our services or applicable requirements change. Updated terms will be published on this page with a revised “Last updated” date.

Changes to these terms do not expand your SMS consent to unrelated messaging programs or marketing messages.